Modeling spaces of Accessibility

Agency And Autonomy User Experience, and design more generally, is interested in enabling the individual to do the thing they want to do. However, this can be unhelpful when discussing accessibility because it ignores much wider social and poltical ideas of personal independence and autonomy. “Doing the thing I want to do…” is a tightly […]

EasyJet and the inconvenience of travellers with disabilities

I ran a workshop at UX Bristol on designing forgettable experiences and used the EasyJet airline ticket booking system as a core element in workshop exercise.I asked people to consider: How to redesign the system to enable people to make ethical choices during the booking. Particularly in terms of ecological sustainability. How to redesign the […]