Agency And Autonomy User Experience, and design more generally, is interested in enabling the individual to do the thing they want to do. However, this can be unhelpful when discussing accessibility because it ignores much wider social and poltical ideas of personal independence and autonomy. “Doing the thing I want to do…” is a tightly […]
Posts with the disability tag
EasyJet and the inconvenience of travellers with disabilities
I ran a workshop at UX Bristol on designing forgettable experiences and used the EasyJet airline ticket booking system as a core element in workshop exercise.I asked people to consider: It’s the latter point that I’ll deal with here. What does the booking experience look like? In a one hour workshop, I needed to provide clear […]