Listening is a skill that is disregarded too much in a modern society that thinks speaking is paramount. I ran a workshop at EuroIA18 on structured conversation and listening. The workshop changed radically in terms of content due to counselling training I received. The professional counsellor’s view on sympathy and listening was very different to […]
Posts with the empathy tag
Empathy exercises don’t work
Eyeware is a new immersive app, just released by RNIB and the UK’s Transport Systems Catapult. It simulates different types of visual impairment. Microsoft Design tweeted (later deleted) that it enabled you to feel like what it is to live with a serious eye condition. This is very, very wrong. It is at the core […]