Beyond Marketing: Designing Invitations and Welcomes in Cultural Organisations

In cultural organisations, we tend to treat the beginning of an initiative as a marketing challenge. A new exhibition, public programme, co-creation project, or community partnership appears on the horizon and we focus on the invite: the campaign, the poster, the carefully crafted press release. If the numbers at the door look good, we assume the […]

On the efficient product management of Panto

I went to our local Panto tonight. For the non-UK reader, panto is short for pantomime and it is theatre show for kids that also has risqué jokes for adults. It generally follows a fairy story, like Cinderella or Snow White, but can have British historical characters, like Robin Hood or Dick Whittington. All roles […]

Touchscreens do not work by touch alone

Car makers are switching back to physical buttons per Wired magazine. You can read the article ‘Rejoice! Carmakers Are Embracing Physical Buttons Again’. Tactile overlays We did a load of work about 10 years ago with tactile overlays in museums when touchscreens started coming out and, in particular, iPad and iPod Touch came out. This […]

The Fold Up table and creating new Commons

Losing a New World to own and exploit I was reading news yesterday that Meta is cutting funding to its Virtual Reality Metaverse project. The creation of a new space they controlled and could capitalise on all interactions within. The dream of building new digital territory to exploit is lost after vast amounts of money […]

Breaking Action: the need for something to break for Hope

I am reading Rhiannon Firth’s Disaster Anarchy. It is a study of community reactions to disasters like Hurricane Sandy and Covid. This quotation comes from the Conclusion. However, as the state withdraws, spaces are created for experimenting with new values, economic models, forms of life, etc. Utopias help us to transgress hegemonic ‘common sense, pointing […]