Structures for clarity and confidence in workshops

Designing and delivering your own workshop can be daunting. The mixture of design questions (like What is being taught? How can people learn? How do we share?) and facilitation questions (like How do we invite and welcome people? How do we create trust and safety?) can be a complicated mess. This post is about a […]

3 ways of thinking about accessibility

3 concepts There are multiple ways of thinking about designing for accessibility from a person-centred perspective. This post is about 3 of them. There is this slidedeck on Dropbox for a workshop to discuss them. All the images in this post are from it. I’ll use examples from a workshop this week about communication impairments. […]

Human-centered prototyping starts with respect for human capacities

When working on accessible design projects, people often centre their discussions on defining impairments and how to use technologies and services to bridge the gap between such impaired capacities and “normal” capacities. This is a deficit model of design. Design fixing human failings. What this model fails to notice is that the gap is not […]

Making tools useless

I’ve made a Perceivoscope. It’s a tool for understanding how information needs to be perceivable, intelligible and actionable by a user for the experience to be meaningful. I’ve also made a Autonoetiscope. It’s seeing how anticipation and imagination frame and predict the experiences that people choose and have. UX (User Experience) obsesses about tools. I […]