Workshop On A Card

Workshop On A Card

Multiple photos of the workshop cards and text of dates the Zoom encounters are on

A new series of 5 hybrid mini-workshops on different aspects of human-centered design for £30 per workshop or £125 for all 5 (17% discount to £25 per workshop)

Why this format?

These workshops are designed to maximise time spent together talking and sharing ideas while minimising the personal stress and tiredness of spending too much time online. They are based on this three part framework:

  • By post (greeting cards with core ideas on front, instructions on back and space for your notes in middle)
  • By podcast (15 – 20 minute download audio podcast explaining concepts and examples by Alastair Somerville)
  • By Zoom (60 minute online encounter to explore ideas and share future goals with other participants)
Explore, establish, expand idea of three parts to Workshop by post, by podcast and by Zoom

What you get from the workshops

The workshops are designed to provide knowledge and skills that enable you to improve how you and your colleagues deliver human-centered design. The five workshops cover two core themes.

Simple diagram with two core themes of Cognition and Communication

Cognition

Understanding how we think, feel and plan our journeys.

Communication

Practicing how to listen and to find agreement together.

The workshops are designed to enable you to learn some basic ideas, explore how they relate to practical work and share experiences together with other people to understand how to use and share new skills in your own work context and communities.

Background

All the workshops are based on my experiences of working in accessible design, UX and Service Design as well as academic research and lived experiences described in a range of books. All the workshops are based on ideas of how to be as human-centered as possible within the constraints of working in organisations that must deliver specific products and services.

How to be humane and humanise systems from a personal perspective thru respecting the diversity of perspectives of people you work with and for.

These workshops are open to anyone and do not require specialist knowledge. They are particularly designed for people who feel powerless within or in the face of large organisations. Human-centered design, for me, starts by centering on the personal perspective and building knowledge and skills that are shared outwards into teams and thru communities.

September 2021 workshop series

Image describing date and topics

There are 5 workshops and the dates refer to the Zoom encounter:

You can book to attend just one of them or all of them. The topics mesh together but it is not essential to participate in all of them.

Time Zones

The workshop Zoom encounters are twice per day to allow for participation from across the globe.

Let us know which one you wish to attend when you book.

9am UK is 10am in Berlin or Paris and 6pm in Melbourne or Sydney. 8pm UK is 12pm in San Francisco or Vancouver or 3pm in New York or Toronto

Workshop on a Print At Home/Work Card

5 workshop cards in Black and White print on A4 paper with scissors and glue stick on top

The workshop cards are also available in Print At Home/Work version for people who want to attend but are unsure if the postal system will deliver in time.

If you want to attend with a Print at Home/Work card and do not want to receive a full colour printed card at all then pay for Full Series or Individual workshop tickets and I will refund £3.00 for each physical card I will not be sending out.

If you do want to receive the physical cards (even if it arrives after the September workshop dates), then please let me know and I will process the ticket payment as normal.

Full Series Ticket

Buy a single discounted ticket for all 5 workshops across September for £125 (standard price is £150 for 5 workshops at £30).

Workshops for corporate or government organisations

I have worked for clients including Google and the Scottish Government and know that booking these workshops might need you to request different payment methods or content changes.

Purchase Orders, invoices and bank transfer

This page is set up for payment via PayPal for individuals. If you want to book a number of workshops for different people then contact me and I will send an invoice for payment by PayPal or Bank transfer. If you need to send a Purchase Order I can add that to the invoice.

Internal events and conferences

I am also happy to arrange any of the workshop for a team meeting or conference. Talk to me about how you might need content or learning outcomes adjusted to meet your project or corporate requirements.

Individual Workshops

There are 5 five workshops in this series and you can book to attend them individually on the relevant pages.

Emotional Design

Emotional Design card - 3 ideas of Affirm, Associate and Accommodate

Emotions are too often treated as if they were an error state in both User Experience and Service Design. However, they are an essential part of human sensemaking. Human-centered design that is founded on emotions is not humane.

How we design with emotions is something I find interesting. This workshop uses some work in healthcare to talk about respecting emotions and aligning information and service provision with them.

Emotional Design – By Post, By Podcast, by Zoom for £30

21st September, either 9am or 8pm (London)

Go to Emotional Design booking page

Wayfinding

Card with four part process of Alignment, Boundaries, Centered and Direction

I do a lot of map-making and wayfinding work for museums and public spaces. How humans think about journeys and how they act during those journeys is hugely important. The ideas behind Wayfinding are important both in physical and digital places. How people plan, move and get lost needs understanding so as to provide the optimal information before and during their journey.

This workhop uses a simple ABCD form to talk about some new ideas from neuroscience and cognitive accessibility.

How people make maps is fundamental to more than journeys: it also helps frame how we learn.

Wayfinding – By Post, By Podcast, by Zoom for £30

16th September, either 9am or 8pm (London)

Go to Wayfinding booking page

Network Thinking

Network Thinking card with four ideas of Alignment, Loose/Diverse, Stories/Summaries and Dense/Divergent

How humans take vast amounts of sensory information in and transform it into new ideas and actions matters. New research, by people like Lisa Barrett Feldman, shows how the brain’s use of differing forms of networks compress and abstract information. Aligning our processes with our brains seems a more human-centered approach.

Network Thinking is a model for building learning and project processes that depend upon diversity, storytelling and divergence. It is a response to the normalising bias of Design Thinking which prioritises the needs of a small group.

Network Thinking is embedded into all the workshops and it is the final workshop so people can think about how to design their own workshops and enable more human-centered learning.

Back of all the cards is a description of the Network Thinking framework

Network Thinking – By Post, By Podcast, by Zoom for £30

28th September, either 9am or 8pm (London)

Go to Network Thinking booking page

Good Dissent

Good Dissent card and ideas of sceptical generalist and persistent specialist

Good Dissent comes out of a series of 2020 workshops on developing tools to enable positive change in organisations. Rather than thinking of personal resilience as skill to survive institutional failings, the use of communal dissent to find small ways of creating ripples of both connection and change amongst people.

Using ideas from Charlan Nemeth and others, this workshop looks at positive dissent thru speaking up but also reflects on bad dissent and recognising how dissent and change are stopped by people with power and privilege.

Good Dissent – By Post, By Podcast, by Zoom for £30

23rd September, either 9am or 8pm (London)

Go to Good Dissent booking page

Active Listening

Active Listening card and 3 ideas for better listening: hold a space, pause and check your self

The first workshop of the series is on Active Listening and some ways of creating better opportunities to listen.

This workshop comes out of both usability research work in accessibility and information architecture of conversation workshops. The three part process is a based on elements of Non Violent Communication, structured enquiry and Jungian counselling theories but it is about taking simple actions and recognising your power to listen.

Active Listening – By Post, By Podcast, by Zoom for £30

14th September, either 9am or 8pm (London)

Go to Active Listening booking page

Details, refunds and contact

The workshops are running in September 2021. Book early so as to have time to get the cards thru the post.

The 60 minute Zoom encounters are 9am (London) and 8pm (London).

The Full series ticket cost is £125 for 5 workshops. This includes all the workshop card sent to an address you provide, the download link for all the podcasts (with text version) and links to all the Zoom encounters.

You can buy a single ticket for each workshop on each individual workshop page at £30 per ticket.

Refunds

Full refund if neither card nor podcast links have not been sent out. 66% refund if cards have been sent out. 33% refund if cards and podcast links have been sent out.

Contact

If you have any questions then please email me a.somerville@acuity.design.