Innovating inaccessibility: designing novel forms of disability

I was at the Victoria & Albert Museum in London yesterday. They have a new entrance plaza. It looks lovely.It does however, include a new form of textured paving that is quite awesomely bad for accessibility.For a museum that is proud about design and actually has exhibitions about design and disability on at the moment, […]

Do not write off human centred design before it has started

There is an old conservative trick to stop radical change happening. Politicians and journalists talk as tho such a change has happened and then condemn its clear failure. I have read slightly too many tweets and read too many articles lately talking of the failure of human centred design. Mostly they are written by people […]