Learning From Dissent: ideas for hybrid workshop design

Generally, I facilitate experiential workshops on topics like senses and emotions in design for conferences and organisations. Being together, working closely is crucial. That all stopped suddenly in March 2020. I needed both some income and some idea of how to work in a future where in-person workshops were few and far apart (in all […]

Making tools useless

I’ve made a Perceivoscope. It’s a tool for understanding how information needs to be perceivable, intelligible and actionable by a user for the experience to be meaningful. I’ve also made a Autonoetiscope. It’s seeing how anticipation and imagination frame and predict the experiences that people choose and have. UX (User Experience) obsesses about tools. I […]

The ABCD of Human Centered Wayfinding

This ABCD of Wayfinding is based both on published professional research (the neuroscience of Wayfinding is extremely interesting and I can provide references to great researchers if you want) and my experiences of making and testing maps with a range of users. It is simply a way of thinking about some of the issues of […]

Modeling spaces of Accessibility

Agency And Autonomy User Experience, and design more generally, is interested in enabling the individual to do the thing they want to do. However, this can be unhelpful when discussing accessibility because it ignores much wider social and poltical ideas of personal independence and autonomy. “Doing the thing I want to do…” is a tightly […]

EasyJet and the inconvenience of travellers with disabilities

I ran a workshop at UX Bristol on designing forgettable experiences and used the EasyJet airline ticket booking system as a core element in workshop exercise.I asked people to consider: How to redesign the system to enable people to make ethical choices during the booking. Particularly in terms of ecological sustainability. How to redesign the […]