Innovating inaccessibility: designing novel forms of disability

I was at the Victoria & Albert Museum in London yesterday. They have a new entrance plaza. It looks lovely.It does however, include a new form of textured paving that is quite awesomely bad for accessibility.For a museum that is proud about design and actually has exhibitions about design and disability on at the moment, […]

Do not write off human centred design before it has started

There is an old conservative trick to stop radical change happening. Politicians and journalists talk as tho such a change has happened and then condemn its clear failure.I have read slightly too many tweets and read too many articles lately talking of the failure of human centred design. Mostly they are written by people who […]