This post is a few notes on some ideas raised during the Unlearning Design Thinking workshop at the 2021 Information Architecture Conference. They do not replace the basic ideas of Design Thinking (popularised in the Stanford/Google/Double Diamond models). What I am attempting is to use the idea of Alignment to bring system thinking models closer […]
Posts with the UX tag
The ABCD of Human Centered Wayfinding
This ABCD of Wayfinding is based both on published professional research (the neuroscience of Wayfinding is extremely interesting and I can provide references to great researchers if you want) and my experiences of making and testing maps with a range of users. It is simply a way of thinking about some of the issues of […]
New Next
Introduction This is the text of a Lightning Talk about Post Normal design I gave in early 2021. Welcome Hello, my name is Alastair Somerville. I run Acuity Design, which does accessible design for museums and public bodies, as well as facilitating workshops for companies and government agencies. Edge Users One of the things which […]
EasyJet and the inconvenience of travellers with disabilities
I ran a workshop at UX Bristol on designing forgettable experiences and used the EasyJet airline ticket booking system as a core element in workshop exercise.I asked people to consider: It’s the latter point that I’ll deal with here. What does the booking experience look like? In a one hour workshop, I needed to provide clear […]
That damned path photo
On the bias to judgement in visual dichotomy and arguing without observation I know, and I’m sorry, but this is about that damned path photo about Design and User Experience. Copenhagen Bike Lanes I was reminded of it because of this tweet about Copenhagen traffic. Looking at the photo, the empty bike lane is misread as […]